Question 1

What should I do immediately after my pet passes away at home?

Accepted Answer

Keep your pet in a cool, quiet spot and lay them on a towel or blanket — a gentle, natural position is best. Avoid direct sun or a warm room. Then call or WhatsApp us on 8959 4043; we answer 24 hours a day and will talk you through the next steps, including collection.

Question 2

Do you collect the pet from my home or the vet?

Accepted Answer

Yes. We provide gentle pet transport from your home, a vet clinic, or an animal hospital anywhere in Singapore, and we can arrange it at any hour.

Question 3

Is cremation private or communal?

Accepted Answer

We arrange private, individual cremation so the ashes returned to you are only your pet's. Communal cremation can be arranged on request if you prefer not to keep ashes.

Question 4

How long does the whole aftercare process take?

Accepted Answer

In most cases collection, cremation and return of ashes happen within one to two days, depending on the time of collection and the service you choose. We confirm timings with you before anything proceeds.

Question 5

Can I be present during the cremation?

Accepted Answer

Attended farewells can be arranged. Let us know when you first contact us and we will set aside time for you.

Question 6

Do you offer sea ash scattering?

Accepted Answer

Yes. We arrange respectful sea ash scattering, including religious (Gangas) scattering, on request.

Question 7

What does aftercare cost?

Accepted Answer

Pricing depends on your pet's weight and the services you choose — casket, urn, transport, scattering. We quote clearly and in full before anything begins, with no add-ons after the fact. If paying at once is difficult, instalments can be arranged on a case-by-case basis. Call or WhatsApp 8959 4043 for a quote.

Question 8

Can I pay for aftercare in instalments?

Accepted Answer

In many cases, yes. We look at instalment arrangements on a case-by-case basis so cost never becomes the reason a farewell is rushed. Just mention it when you call or WhatsApp 8959 4043 and we'll work something out quietly with you.

Question 9

Where is Snoop Dog Pet Shop located?

Accepted Answer

218 Pasir Panjang Road, #01-05, Singapore 118579 — a short walk from Pasir Panjang MRT.

Question 10

Do you sell online?

Accepted Answer

The products page is a glimpse of what is on our shelves, not a webstore. Stock changes weekly, so message us on WhatsApp and we will check an item for you or set it aside.

Question 11

Which brands do you carry?

Accepted Answer

Royal Canin, Hill's Science Diet, Monge, Carnilove, Bronco, SoulMate, Sheba, Wanpy, Dogsee and Aatas Cat, among others, plus raw, freeze-dried and supplement ranges.

Question 12

Can you order in something you don't have?

Accepted Answer

Often yes. Tell us the brand and size on WhatsApp, or use the restock alert form on the products page and we will let you know when it is in.

Question 13

Do you make pet birthday cakes?

Accepted Answer

Yes — custom, pet-safe cakes for birthdays and adoption anniversaries. Give us a few days' notice so we can plan the design.

Question 14

Do you provide pet taxi services?

Accepted Answer

Yes. We run pet transport for grooming, vet visits and relocation. Message us on WhatsApp with the date, time and pick-up address.

Question 15

Can you help me adopt a pet?

Accepted Answer

We support adopting families and rescue situations with guidance rather than running a shelter ourselves. Come by the shop or message us and we will point you in the right direction.

Question 16

Do you offer dog boarding?

Accepted Answer

We partner with Inudoki, a trusted dog boarding service in Pasir Panjang that follows your dog's routine. WhatsApp us at 8959 4043 and we'll introduce you and answer any questions.

Question 17

Are your events free?

Accepted Answer

Fees vary per event and are shown on each event page. Many community sessions are free; workshops with trainers may carry a small fee.

The things people usually ask us.

Pet aftercare

Shop, food & products

Transport, adoption & events